All payments for orders use Paypal. The checkout will take you to the Paypal site to authorize your payment securely. You will then be directed back to the Squarehex site to confirm your order. Postage and Packing charges are only shown in the final stage when you confirm the order.
In the UK most orders under 2kg will be sent by Royal Mail. Larger orders will usually be sent by carrier (normally a 3-5 day service). I aim to post all orders by the end of the next working day after they were placed. If for any reason dispatch of an order is delayed by more than 3 working days, I will contact the customer to explain why.
P&P for all UK orders is charged at a flat rate of £2.90
The site will accept overseas orders up to a maximum of 2kg in weight. Most orders will be posted by Royal Mail Airmail.
Orders going to the USA that include bulky or heavy/low value items (such as A3/A4 pads of paper) will normally be sent by the slower surface mail service. This service can take 6-12 weeks, but I will always contact customers before sending items using this service to give them the option of changing/cancelling their orders. The reason for having to use this service is due to the increased Airmail rates that the USA's new external mail policy caused in 2020. I'm able to subsidize this on higher value orders somewhat, so for most customers it will not make any difference.
If you would like to place an order for overseas delivery that exceeds 2kg in weight, please contact email me (firstname.lastname@example.org) and I will obtain a shipping quote for the order.
All Overseas (including EU) parcels will be sent with a CN22/23 customs label attached showing the weight and value of the goods.
I'm happy to answer any queries about payments, deliveries, or anything else. If you have a question my email address is: email@example.com